Warranty & Post-Installation Support
Long-term maintenance contracts for physical security systems. Manufacturer warranties remain intact when qualified integrators perform service per OEM guidelines.
What We Support
We provide long-term maintenance and support for the security systems we deploy — and systems deployed by others that need qualified service. Our technicians are certified by each manufacturer to perform warranty-level service.
VMS Platforms
Milestone XProtect
Genetec Security Center
Access Control
Lenel OnGuard
ASSA ABLOY
HID Global
Surveillance
Axis
Hanwha
Bosch
Pelco
Avigilon
Infrastructure
Network infrastructure
Recording servers
Storage systems
Service Level Options
Standard Support
Business-hour response with scheduled maintenance windows.
Priority Response
Expedited response times for critical system issues.
24/7 Emergency
Round-the-clock emergency support for mission-critical facilities.
Preventive Maintenance
Scheduled maintenance to prevent failures before they occur.
Warranty Protection Guarantee
When TSS performs service per OEM guidelines, manufacturer warranties remain fully intact. We are certified by each manufacturer to perform warranty-level service.
Request a Support Agreement Quote
Tell us about your system and we'll provide a maintenance agreement tailored to your needs.